Recalls - 1997 MCI 102EL3

What is a recall? The National Highway Traffic Safety Administration, generally in cooperation with the vehicle manufacturer, issues recalls when a motor vehicle or item of motor vehicle equipment (including tires) does not comply with a Federal Motor Vehicle Safety Standard or when there is a safety-related defect in the vehicle or equipment. Work dictated by a recall is generally completed at no charge to the vehicle owner, regardless of whether you are the first owner or a subsequent owner. Please contact your service facilities for additional details and to confirm that this recall is relevant to your particular vehicle.

Component Description


Recall Number


Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

Defect Consequence

Loss of steering control may increase the risk of a crash.

Defect Corrective Action

MCI will notify owners. The manufacturer has not yet finalized the recall remedy. MCI issued owners an interim notification on March 26, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.


Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to

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