MultiPurpose

Recalls - 1997 THOR DUTCHMEN

What is a recall? The National Highway Traffic Safety Administration, generally in cooperation with the vehicle manufacturer, issues recalls when a motor vehicle or item of motor vehicle equipment (including tires) does not comply with a Federal Motor Vehicle Safety Standard or when there is a safety-related defect in the vehicle or equipment. Work dictated by a recall is generally completed at no charge to the vehicle owner, regardless of whether you are the first owner or a subsequent owner. Please contact your service facilities for additional details and to confirm that this recall is relevant to your particular vehicle.

Component Description

ENGINE AND ENGINE COOLING

Recall Number

02V325000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

ON CERTAIN LOW FLOOR 29', 35' AND 40' BUSES, THE ENGINE COMPARTMENT INSULATION COULD FATIGUE AND SAG, POTENTIALLY TOUCHING THE TURBOCHARGER.

Defect Consequence

THIS COULD POTENTIALLY LEAD TO A VEHICLE FIRE.

Defect Corrective Action

GILLIG IS PROVIDING THE OWNERS WITH NEW INSULATION AND INSTALLATION PROCEDURES. THE NEW INSULATION IS TO BE INSTALLED ON THE INSIDE SIDE SURFACE OF THE ACCESS HATCH AND A MECHANICAL RETAINING STRIP TO SUPPORT THE ADJACENT INSULATION. THE RETAINING STRIP IS ATTACHED WITH NUTS AND BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 1-800-735-1500.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).


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