MultiPurpose

Recalls - 1999 PETERBILT 378

What is a recall? The National Highway Traffic Safety Administration, generally in cooperation with the vehicle manufacturer, issues recalls when a motor vehicle or item of motor vehicle equipment (including tires) does not comply with a Federal Motor Vehicle Safety Standard or when there is a safety-related defect in the vehicle or equipment. Work dictated by a recall is generally completed at no charge to the vehicle owner, regardless of whether you are the first owner or a subsequent owner. Please contact your service facilities for additional details and to confirm that this recall is relevant to your particular vehicle.

Component Description

STEERING:LINKAGES:TIE ROD ASSEMBLY

Recall Number

01V044005

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TIE ROD ASSEMBLIES MANUFACTURED BY TRW. THE SUSPECT TIE RODS CONTAIN 24-DL MODEL BALL SOCKETS. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.

Defect Consequence

IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.

Defect Corrective Action

DEALERS WILL REPLACE THE DEFECTIVE BALL SOCKETS AND/OR DRAG LINKS. OWNER NOTIFICATION BEGAN ON APRIL 10, 2001, TO KENWORTH OWNERS AND ON APRIL 25, 2001, TO PETERBILT OWNERS. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000, PETERBILT AT 1-940-591-4000 OR TRW CUSTOMER SERVICE AT 1-866-280-3287.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).


Component Description

SEAT BELTS:FRONT:ANCHORAGE

Recall Number

01V054000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

VEHICLE DESCRIPTION: CLASS 7 AND CLASS 8 VEHICLES. THESE VEHICLES DO NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 207, "SEATING SYSTEM," AND NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." SOME FASTENERS USED TO ATTACH THE SHOULDER BELT ANCHOR BRACKET TO THE CAB STRUCTURE WERE OMITTED DURING PRODUCTION.

Defect Consequence

IN THE EVENT OF A CRASH, THE SHOULDER BELT ANCHORAGE MAY NOT PROPERLY RESTRAIN THE SEAT OCCUPANT, INCREASING THE RISK OF PERSONAL INJURY.

Defect Corrective Action

DEALERS WILL ADD THE NECESSARY FASTENERS. OWNER NOTIFICATION BEGAN MARCH 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).


Component Description

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Recall Number

01V179000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. A CHANGE IN THE INTERNAL LINKAGE OF CERTAIN CAB DOORS HAS CREATED A POSSIBLE BINDING CONDITION.

Defect Consequence

IF THE LINKAGE BINDS, FULL ENGAGEMENT OF THE DOOR LATCH MAY NOT OCCUR, ALLOWING THE DOOR TO OPEN INADVERTENTLY.

Defect Corrective Action

DEALERS WILL MODIFY THE DOOR LINKAGE TO CORRECT THE POTENTIAL OF BINDING. OWNER NOTIFICATION BEGAN JUNE 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).


Component Description

SUSPENSION:FRONT:HUB

Recall Number

03V125000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.

Defect Consequence

SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.

Defect Corrective Action

DEALERS WILL REPLACE ALL FRONT AXLE HUBS. NOTIFICATION BEGAN JULY 16, 2003. THE MANUFACTURER HAS ADVISED US THAT PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITH A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.

Notes

KENWORTH RECALL NO. 03KW2 AND PETERBILT RECALL NO. 303-A. CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).


Component Description

ELECTRICAL SYSTEM:IGNITION:MODULE

Recall Number

99V181001

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CATERPILLAR ENGINES AND EATON AUTOSHIFT TRANSMISSIONS. THE ENGINES CAN STALL BECAUSE OF SOFTWARE PROBLEMS.

Defect Consequence

INCREASED STEERING EFFORT CAN OCCUR.

Defect Corrective Action

DEALERS WILL UPDATE THESE ENGINES WITH SOFTWARE CHANGES. CATERPILLAR IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY OF THIS RECALL.

Notes

OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING AUGUST 1999. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-206-828-5418 OR PETERBILT AT 1-940-591-4000. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).


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