MultiPurpose

Recalls - 2001 COACHMEN FUTURA

What is a recall? The National Highway Traffic Safety Administration, generally in cooperation with the vehicle manufacturer, issues recalls when a motor vehicle or item of motor vehicle equipment (including tires) does not comply with a Federal Motor Vehicle Safety Standard or when there is a safety-related defect in the vehicle or equipment. Work dictated by a recall is generally completed at no charge to the vehicle owner, regardless of whether you are the first owner or a subsequent owner. Please contact your service facilities for additional details and to confirm that this recall is relevant to your particular vehicle.

Component Description

EQUIPMENT:RECREATIONAL VEHICLE

Recall Number

03V373000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Defect Consequence

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Defect Corrective Action

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).


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