MultiPurpose

Recalls - 2004 COACHMEN SANTARA

What is a recall? The National Highway Traffic Safety Administration, generally in cooperation with the vehicle manufacturer, issues recalls when a motor vehicle or item of motor vehicle equipment (including tires) does not comply with a Federal Motor Vehicle Safety Standard or when there is a safety-related defect in the vehicle or equipment. Work dictated by a recall is generally completed at no charge to the vehicle owner, regardless of whether you are the first owner or a subsequent owner. Please contact your service facilities for additional details and to confirm that this recall is relevant to your particular vehicle.

Component Description

ENGINE AND ENGINE COOLING

Recall Number

04V515000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

ON MOTOR HOMES BUILT ON FORD E-SERIES CHASSIS, THE AIR FILTER ELEMENT MATERIAL PROCESS RESULTED IN AN AIR FILTER PAPER ELEMENT THAT CAN SMOLDER OR BURN. THIS CHANGE IN FILTER PAPER COMPOSITION COMBINED WITH THE CONFIGURATION OF THE AIR INDUCTION SYSTEM, MAY ALLOW HOT CARBON PARTICLES TO CONTACT THE AIR FILTER ELEMENT DURING CERTAIN DRIVING CONDITIONS THAT CREATE HOT PARTICLES.

Defect Consequence

THESE HOT PARTICLES MAY IGNITE THE AIR FILTER ELEMENT WITH THE POTENTIAL FOR AIR INDUCTION SYSTEM DAMAGE OR UNDERHOOD FIRE.

Defect Corrective Action

FORD IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT AND REPLACE THE AIR FILTER ELEMENT. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673 OR COACHMEN AT 219-825-5821.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).


Component Description

ELECTRICAL SYSTEM

Recall Number

05V091000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS, FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 101, "CONTROLS AND DISPLAY" AND STANDARD NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." MODELS WITH ACTIA INSTRUMENT CLUSTER, THE INCORRECT SOFTWARE PROGRAMMED INTO THE CLUSTER SUCH THAT CERTAIN WARNINGS ARE NOT DISPLAYED.

Defect Consequence

INCORRECT SOFTWARE MAY NOT HAVE THE ABILITY TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURES. THE STANDARDS REQUIRE DRIVER WARNING WHEN BRAKE FAILURE CODES ARE SET.

Defect Corrective Action

WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT WORKHORSE AT 1-877-294-6773 OR COACHMEN AT 574-825-5821.

Notes

WORKHORSE RECALL NO. 50402-C. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.


Component Description

ENGINE AND ENGINE COOLING

Recall Number

06V352000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GM 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.

Defect Consequence

IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.

Defect Corrective Action

WORKHORSE IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN (PLEASE SEE 06V225). DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 877-294-6773 OR COACHMAN AT 219-825-8528.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.


Component Description

EQUIPMENT:RECREATIONAL VEHICLE

Recall Number

08V639000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

COACHMEN IS RECALLING 13,662 MY 2002-2008 MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH GLASS SHOWER DOORS AND MANUFACTURED FROM JUNE 15, 2001 THORUGH AUGUST 6, 2007. WHEN PRESSURE IS APPLIED TO THE TOWEL BAR ON THE GLASS SHOWER DOOR, THE EDGE OF THE BAR MAY CONTACT THE GLASS.

Defect Consequence

GLASS BREAKAGE MAY OCCUR WHICH COULD CAUSE PERSONAL INJURY.

Defect Corrective Action

OWNERS WILL BE PROVIDED WITH NEW MOUNTING HARDWARE FOR THE TOWEL BAR AND INSTALLATION INSTRUCTIONS. IF AN OWNER IS NOT COMFORTABLE REPLACING THE HARDWARE THEMSELVES, A DEALER WILL INSTALL THE HARDWARE AT NO COST TO THEM. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 19, 2008. OWNERS MAY CONTACT COACHMEN AT 1-574-825-5821.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO WWW.SAFERCAR.GOV.


Component Description

SERVICE BRAKES, HYDRAULIC:FLUID

Recall Number

09V193000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

COACHMEN IS RECALLING 2,555 MY 2000-2009 GEORGIE BOY AND COACHMEN RECREATIONAL TRAILERS EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Defect Consequence

THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Defect Corrective Action

DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR COACHMEN AT 1-574-266-4030, option 5.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .


Component Description

EQUIPMENT:RECREATIONAL VEHICLE

Recall Number

11V066000

Manufacturer Recall Number

Not Available (Please See Notes)

Number of Vehicles Affected

Not Available (Please See Notes)

Manufactured From

Not Available (Please See Notes)

Manufactured To

Not Available (Please See Notes)

Defect Description

COACHMEN IS RECALLING CERTAIN MODEL YEAR 2007-2008 CHAPARRAL, MODEL YEAR 2004-2006 SOMERSET, MODEL YEAR 2007-2008 WYOMING, MODEL YEAR 2004-2005 SANTARA, AND MODEL YEAR 2004-2006 SPORTSCOACH ELITE MOTOR HOMES AND FIFTH WHEEL TRAILERS MANUFACTURED FROM OCTOBER 2003, THROUGH SEPTEMBER 2007. THESE VEHICLES ARE EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Defect Consequence

AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Defect Corrective Action

COACHMEN IS WORKING WITH DIMPLEX TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR COACHMEN MOTOR WORKS CUSTOMER SERVICE AT 1-866-953-5555.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .


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